Error for some users only

  • Nicolas Olivier
    Participant
    # 1 month ago

    Hi,
    Our Joomla! is using the SSo plug-in Premium edition for custom role mapping.
    It’s use a salesforce XML configuration file. The test is OK

    Some of users can successfully connect but other get the errors screen :

    Error: We could not sign you in. Please contact your Administrator.

    Possible Cause: New Users are not allowed to log into the website at this point, Please contact your administrator.”

    How can we debug that ? Any idea where we can look ?

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