My OTP didn´t work (we already upgrade the account)

  • Gabriel
    # 2 months ago

    I have made a lot of changes and always display this message:
    Invalid one time passcode. Please enter a valid passcode.

    Can you help me?

    Shivanee
    # 2 months ago

    Hi,

    Thank you for reaching out us.

    If possible could you let me know the form that you were trying to enable OTP Verification for?
    Kindly share the URL of the page where you have the form
    Then I will be able to take a look into issue form my end and help you get set-up.

    Please feel free to drop us a query at otpsupport@xecurify.com.
    Waiting for your response.

    Jose A
    # 1 month, 3 weeks ago

    Same here, using ninja form 3.4.16

    shivanee
    # 1 month, 2 weeks ago

    Hi Jose,

    Thank you for reaching out to us.

    Kindly share the URL of the page where you have the form.
    I will be able to take a look into the issue form my end and help you get set-up.

    Please feel free to drop us a query at otpsupport@xecurify.com.
    Waiting for your response.

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