OTP plugin is not authenitcating

  • Tom
    # 5 months ago

    Hi,

    We are using your plugin in WordPress in association with the Ninja Forms plugin.
    The OTP code is sent successfully on the mobile, but during the submission of the form, it shows an error message regarding the field for the OTP code…
    “Invalid one time passcode. Please enter a valid passcode.”

    Please assist further on how to resolve the issue.

    Thank you in advance.

    Shivanee
    # 5 months ago

    Hi Tom,

    Could you please share the link to your site in which you are trying OTP Verification with?

    I would be happy to take a look and help you resolve the issue.
    To resolve this quickly would it be possible for you to drop us a query at otpsupport@miniorange.com?

    Tom
    # 5 months ago

    Hi,

    Thank you for all the help and assistance. You have solved my issue successfully !!

    Madhu
    # 3 weeks, 6 days ago

    Please tell us what the solution is. I am facing the same issue.

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