Prompting to authenticate for wordpress

  • Adam Hancock
    # 3 weeks, 6 days ago

    We have a wordpress site setup with SSO.

    After 60 seconds or so we’re prompted to authenticate. The issue happens for all users of the site.

    Login prompt

    The issue happens in all browsers.

    Gaurav Sood
    # 3 weeks, 6 days ago

    Hi Adam,

    Can you let me know your where your site is deployed(web server and OS)? Also, is this issue occurring from within the intranet or outside? Also, did anything change on the WordPress site or on the AD end which may be causing this?

    Adam Hancock
    # 3 weeks, 5 days ago

    Hi Gaurav,

    It’s hosted on Server 2012 R2 with IIS 8.5.

    The issue happens from inside the intranet. Client PC’s are joined to the domain. There’s no other issues with accessing other domain resources.

    Nothing has changed. We have only recently started using the site so the issue could of been present since it was installed.

    Kind regards,

    Adam

    Adam Hancock
    # 3 weeks, 3 days ago

    Hi Gaurav,

    Any ideas on this one? This issue is preventing us from deploying the site to production.

    Kind regards,

    Adam

    Gaurav Sood
    # 3 weeks, 3 days ago

    Hi Adam,

    Can you send out an email to info@miniorange.com? We will be able to schedule a screenshare session for this to see what the issue is.

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