Hi, I have – I think – configured that the profile data should be updated each time a user logs in via SAML. This does not work at all, unfortunately.
I am setting up Confluence to use SAML logins from Okta.
What I did:
Any help appreciated.
Thanks for getting in touch with us.
There might be some configurations issue in the plugin which is why the user profile is not updating on Single Sign-On.
Could you please share your plugin configurations along with plugin log to debug it further?
Steps to get logs and plugin configurations are provided under the Troubleshooting section in the plugin.
Please drop us an email with the above details on email@example.com.
This will help us to look into the issue better.
Looking forward to hearing from you.
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