Verification code on mobile not validated

  • Tom
    # 5 months, 2 weeks ago

    Hi,

    I am using the PHP functions to generate and validate the OTP code that you provide us in this page… https://www.miniorange.com/lead_gen_verification_solution

    The OTP code is sent to the mobile successfully, but when I call the callValidateRestApi() function, the validation part does not seem to work.
    It keeps returning me the following error message:
    “API Authorization: An error occurred. Please contact miniOrange administrator”

    I am setting the $customerKey and $apiKey variable accordingly, just like in the callGenerateRestApi() function, which is working just fine.

    Please assist in order to validate the OTP code successfully.

    Thank you in advance.

    Shivanee
    # 5 months, 2 weeks ago

    Hi Tom,

    Could you please share the code that you have implemented for the OTP Verification for your site?

    We would be happy to take a look and help you resolve the issue.
    Would it be possible for you to drop us a query at otpsupport@miniorange.com.

    Tom
    # 5 months, 1 week ago

    Thank you.

    I have sent a query to the mentioned email and my issue was solved.

    Basically, the link that I was using did not have the correct documentation and this is the one that should be followed…
    https://www.miniorange.com/step-by-step-guide-to-set-up-otp-verification

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