[cerihibbs.wbsParticipant]

# 2 years, 3 months ago

We have purchased the LDAP/AD login for Intranets premium plugin and downloaded onto our Intranet site. It says we have to login/register before we can configure anything. However there is no option to login, only register, when we enter details to register we get the error:

Request Error:Failed to connect to login.xecurify.com port 443: Timed out

We have checked our logs and its not being blocked from our end, can you advise?

[Pranit BagmarParticipant]

# 2 years, 3 months ago

Hello Ceri,

Apologies for the inconvenience caused to you.
We would be happy to help you resolve this issue.

We have contacted you over email in order to troubleshoot the issue further.
Please respond to the email so that we can get this issue resolved.

Have a great day.

Regards,
miniOrange