My customers cannot receive SMS.

  • zxc44422001
    Participant
    # 8 months ago

    That is a big problem, my customers cannot register finish.
    Because they cannot receive SMS.

    joeroot.pk80
    Participant
    # 7 months, 3 weeks ago

    I’m encountering the same issue. It’s a significant problem as it’s hindering my customers from completing their registration process due to not receiving SMS, verification. This disruption is impacting user experience and potentially hindering business growth. Has anyone found a solution to resolve this SMS delivery issue?

    • This reply was modified 7 months, 3 weeks ago by  joeroot.pk80.
    akankshakesarkar
    Participant
    # 7 months, 3 weeks ago

    Hello There,

    Thanks for contacting us.

    Could you please provide us with a few phone numbers on which you are unable to receive the SMS?
    Additionally, kindly provide us with the link to the form so that I can take a look at it.

    Waiting for your reply.

    Thanks

    leah.leen12
    Participant
    # 4 months, 2 weeks ago

    It would be best if you tried using a temporary phone number for verification, those numbers work fine, and in addition to this it’s an extra layer of privacy to use one as the customer will be using it instead of a personal phone number

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