SMS is not working for the Chinese cell numbers

  • Hubert
    # 5 years, 8 months ago

    I tried to send sms message for user authentication to some Chinese cell numbers today, but it’s not working. I am sure it was working before as I have been using this for months. Do you have any issue or something is being blocked in China?

    Thank you!

    Shivanee
    # 5 years, 8 months ago

    Hi Hubert,

    We are currently, not facing any known issues on our end.

    Could you please share the phone number you are trying to do OTP Verification with?

    I would be happy to take a look and help you resolve the issue.
    To resolve this quickly would it be possible for you to drop us a query at otpsupport@miniorange.com?

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