Confluence – LDAP (Read Only) with Oauth – Login for new users not possible.

  • Lokesh
    # 2 years, 8 months ago

    Hi there,

    Welcome to the miniOrange forum.

    Looking at the logs, it seems the plugin is unable to identify the SSO user, and as a result, it is unable to assign any groups and create a user session. This problem usually occurs when the username and email mapping in the “User Profile” tab is wrong.

    To fix this issue, please follow the steps below.
    1. Navigate to the “Configure OAuth” Tab and click on the “Test Configuration” button. You will see all the user information here.
    2. Keep the Test Configuration window open and navigate to the “User Profile” tab of the plugin.
    3. Copy the Attribute name that contains the Confluence username and email of the user and map that attribute with the respective username and email field. In case if you do not find the Confluence username then select the “Login/Create User Account by” option to “Email”.

    In case if you still face this issue, please raise a Support request to miniOrange Helpdesk and the technical team will help you out with the configuration. You can raise a support request from the link below.

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