Hi there,
Thank you for your response.
Sorry for the inconvenience.
Could you let me know the phone number that you were trying to send the OTP to?
I can take a look from my end and get back to you as to what the issue might be.
We would be happy to take a look and help you resolve the issue.
Would it be possible for you to drop us a query at otpsupport@xecurify.com.
Waiting for your response.