Forum Replies Created

  • Kalpesh
    Keymaster
    # 7 years, 4 months ago

    Hi Sravana,

    You can keep plugin license active only on one WordPress site at a time.

    So, you can either deactivate the plugin on production whenever you want to use it on test. But, we won’t recommend you to do that as it will affect production users.

    For your case, we will provide you discount considering it’s your 2nd license and also you are going to use it for testing purpose.

    Let me know if you want me to send estimates.

    Kalpesh
    Keymaster
    # 7 years, 4 months ago

    Hi Klaus,

    I have sent you an email to request access to your backend. Can you please share that.

    Kalpesh
    Keymaster
    # 7 years, 5 months ago

    Klaus, Can you confirm if you have auto redirect option enabled in our plugin which restricts access to logged in users only? Thanks.

    Kalpesh
    Keymaster
    # 7 years, 5 months ago

    Hi Klaus,

    I am looking into this. Let me check the issue and send you an update very soon.

    Thanks.

    Kalpesh
    Keymaster
    # 7 years, 5 months ago

    Hi Cynthia,

    Thanks for reaching out.

    You can follow steps below to setup the Advanced Role Mapping version of the plugin.
    1) Login to miniOrange dashboard with the same account with which you have made a purchase.
    2) Go to License menu and you should be able to see a download link for the LDAP plugin. Let me know in case you do not see it.
    3) You will also need a license key to activate the plugin which you can find under License menu > View license keys buttton.

    Let me know if you see any issue.

    in reply to: Can't upgrade license
    Kalpesh
    Keymaster
    # 7 years, 6 months ago

    Yes. You can login to miniOrange dashboard, go to Settings menu on top right.

    Find ONE TIME PASSCODE (OTP) SETTINGS section to update OTP length and OTP validity (In mins)

    Kalpesh
    Keymaster
    # 7 years, 6 months ago

    Hi Tom,

    Looks like your SMS credits are exceeded. We provide 10 SMS credits for the free account.

    Can you confirm if you have already upgraded and still see the issue?

    Thanks.

    Kalpesh
    Keymaster
    # 7 years, 6 months ago

    Hi Shawn,

    We have sent you an email for further debugging this issue.

    Thanks.

    Kalpesh
    Keymaster
    # 7 years, 6 months ago

    Hi Marketa, Thanks for reaching out.

    Can you please tell us which plugin you are using?

    Thanks.

    Kalpesh
    Keymaster
    # 7 years, 7 months ago

    Hello all,

    We now have AWS application updates in production which support Signed SAML Response.

    Can you please check if AWS SSO works for you now?

    Let me know if you see any issue or reach out to support@miniorange.com.

    in reply to: SAML issue with AWS
    Kalpesh
    Keymaster
    # 7 years, 7 months ago

    @Clayton, we are ready with the updates compatible with AWS new SSO changes. We will have the updates ready in production this week or early next week.

    I will let you know once this is done so that we can move forward with AWS setup.

    in reply to: SAML issue with AWS
    Kalpesh
    Keymaster
    # 7 years, 7 months ago

    Hi Edward,

    Looks like SP Entity ID your application sending in SAML request does not match the configured value in miniOrange.

    Can you either send me your SAML request or link from where I can initiate SP initiated flow so that I can tell you the value you need to configure?

    Thanks.

    Kalpesh
    Keymaster
    # 7 years, 7 months ago

    Hi Himel,

    Thanks for reaching out.

    We support SSO for both Moodle and Workplace by Facebook using SAML 2.0 SSO.

    Your users can login with single credentials into both applications. Also, once the user is logged into one application, user won’t be asked to login 2nd time when accessing 2nd application.

    Also, there won’t be any issue with your hosted Moodle setup as you will just have to install our Moodle SSO plugin which won’t require a dedicated server.

    Can you tell us how users access (login into) both application today? Also, do you have common users in both apps or some users have access to only one application?

    Let me know.

    Thanks.

    Kalpesh
    Keymaster
    # 7 years, 8 months ago

    Thanks for the update.

    Let us know in case you see any other issue.

    Kalpesh
    Keymaster
    # 7 years, 8 months ago

    Hello Peter,

    We already save the user attributes in the user profile (user_meta table).

    You should be able to retrieve custom attributes with the code below.

    $customAttribute1 = get_user_meta( $user_id, 'custom_attr1_key', true);
    $customAttribute2 = get_user_meta( $user_id, 'custom_attr2_key', true);

    Using retrieved attributes or groups you can customize the content you want to show to the users.

    Let me know in case you have any questions.

    Thanks,
    Kalpesh

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